Reference

Privacy Policy for Your elloslot Account

elloslot Privacy Policy explains what account, device and payment details we collect, why we use them, and how you can ask about your records.

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elloslot Privacy Policy for Your elloslot Account
CONTACT ROUTES

Ask About Your Privacy Policy Request

A clear contact route helps you ask what we hold, why we use it, or how to correct an account detail.

Account help Open the account help path after login and identify the privacy request you need. We may ask for your registered phone detail or a verification step before discussing records, so another person cannot obtain account data by presenting only a public payment reference.
Payment status For DANA, OVO, GoPay or QRIS questions, include the transaction reference and approximate time shown in your receipt. We use those details to locate the status without requesting your wallet PIN, password or full wallet login credentials.
Change request If a name, phone detail or other account record needs correction, send the request through the account support path. We confirm ownership first, explain what can be changed, and tell you when a legal or security record must remain stored.
DATA HANDLING

What We Do With Account And Device Details

Privacy work is part of each account step rather than a separate screen you never see. We limit requests to the details needed for access, payment matching, security checks and support, while…

Account records

We use your account identifier and phone verification result to connect sign-in activity with the correct profile. This helps us discuss your records with you rather than with someone who only knows a username or has seen a payment receipt.

Payment matching

A DANA, OVO, GoPay or QRIS reference lets our support path compare a payment event with your account. Bank transfer and virtual account details serve the same reconciliation purpose; wallet passwords and PINs are not requested for this check.

Device signals

Your browser or phone can provide session and device signals used to identify unusual access, keep a session connected and troubleshoot a page. These signals help explain why the mobile path may ask for verification again after a security change.

Cookie choices

Cookies and similar storage can keep your sign-in state, remember selected settings and help us understand page errors. You can manage browser permissions on your device, although restricting required cookies may interrupt account access or remove saved preferences.

Retention periods

We retain account, security and transaction records for the period needed for the stated purpose, account administration, dispute handling or a legal requirement. When a record no longer needs to remain, our process removes it or separates it from direct account identification.

Access protection

We use phone verification and account checks before discussing private records or processing a change request. Never send a wallet PIN or password through support. If you notice an unfamiliar session, secure the account first and then ask us to check the related access record.

Privacy Policy Questions For Indonesian Accounts

These Privacy Policy answers focus on the account and payment questions you are most likely to have before opening an account or asking for a record change. They explain the practical route for DANA, OVO, GoPay, QRIS and device access without asking you to disclose a wallet password.

The elloslot Privacy Policy covers account details, phone verification, device and session signals, cookies, support requests and transaction references. It explains why we use each category, how we protect access, how long records may remain, and how you can ask about or correct eligible details.

Yes. The policy covers payment references and status checks connected with DANA, OVO, GoPay and QRIS. We use those details to match a receipt or pending event to your account, but support does not need your wallet PIN, wallet password or full wallet login.

Phone verification connects account access to the person completing the account step and helps protect private records. We may request it again after an unusual device signal, a security change or a privacy request. Access depends on local law and applies where local law permits.

You can send a correction request through the account help path after login. Tell us which detail is inaccurate and provide the requested ownership check. We assess the request under the Privacy Policy and explain if a security, transaction or legal record must stay unchanged.

Cookies may keep your session active, remember settings and help identify page errors on mobile or desktop. Your browser controls can restrict them, but required cookies may be necessary for account access. Optional storage choices can be changed through the browser settings on your device.

We keep records only for the period needed for account administration, security checks, payment reconciliation, dispute handling or a legal requirement. A DANA receipt, QRIS reference, bank transfer record or virtual account event may therefore remain longer than a temporary browsing signal.

Use the account help path and describe whether you want access, correction, deletion assessment or an explanation of processing. Include your account identifier and, for payment questions, the receipt reference. We verify ownership before discussing private data or changing an account record.

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